Klub Venus return policy

If you regret a purchase, unopened and unused products can be returned to Klub Venus. You just have to inform us about the return no later than 14 days after receiving the product. You do this by sending us an email at support@empovver.com. We'll then forward your matter to the supplier.

When returning, it is important that the item is in such a condition that it can be resold. Therefore, products sealed with plastic or other forms of sealing must not be broken, for reasons of hygiene.

If the item's original packaging has been opened, it is considered used. Which means that if you cancel the purchase, you will only get a part or none of the purchase amount back, depending on the commercial value of the item at the time of receipt of the return.